Answer every pet owner and book the visit
Frontesk answers calls, texts and website chats for your practice — books appointments and vaccinations, triages urgent cases, handles repeat-prescription requests and sends reminders for check-ups and boosters.
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What it fixes
The phone rings constantly while the team is in consults — owners wait on hold or give up
Urgent cases and routine bookings hit the same busy line
Overdue vaccinations and check-ups are never chased
A typical conversation
Questions it answers out of the box
Can it triage emergencies?
It asks a short set of triage questions and escalates genuine emergencies to your team immediately.
Repeat prescriptions?
It takes the request, confirms the pet and medication, and routes it to a vet or nurse to approve.
Reminders?
It sends vaccination, booster and annual check-up reminders and books the follow-up.
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